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Stop letting
computer emergencies bring your business down and sign up for one of SBSI’s affordable
technical support Tiers to proactively maintain your systems. You
receive the benefits of access to highly trained systems
administrators and technicians for a low monthly fee. SBSI will keep
an eye on your systems so you can focus your efforts on keeping an eye
on your competition and core business. |
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| Proactive Monitoring and
Management; SBSI's Network Operations Center (NOC) monitors your
servers 24x7 and watches key metrics for any anomalies that might
indicate an approaching serious issue. This monitoring coupled with
frequent audits allows SBSI to mitigate many issues, which unchecked
can cause downtime. Additionally, the SBSI NOC monitors all
of the company's PC's for OS patch updates, virus incidents, and virus
definition updates. Not only is the SBSI NOC creating a stable
and secure environment for your servers, but also for your individual
users. |
| Active Technical Support;
SBSI's Helpdesk takes support request via phone and email during your
business day. Your support questions and requirements are
handled in an orderly manner, within a reasonable amount of time.
Additionally the helpdesk can remotely login and address issues beyond
phone or email support, or dispatch personnel to your office if
necessary. |
4305
Gesner St. Suite 106
San Diego, CA 92117
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